Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

We continuously work to embed equity in our internal practices and are committed to increasing the diversity of our staff across all levels of the organization. We intentionally work to create the right conditions to enable our employees to feel that they can be their authentic selves and fully participate in the life of the enterprise.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Project Specialist II (Hybrid) on our Marketing & Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

As a Project Specialist II, you will provide project management skills that will help lead to the successful implementation of GME Competency Education Program (GCEP), UME Curricular Enrichment Program, and related Member Products projects and programs. Collaborate with cross-functional staff to create operational efficiencies, including setting up new subscribers, handling platform maintenance, supporting outreach and retention activities and program development.

RESPONSIBILITIES:

Project Coordination and Management

• Manage medium projects or programs in terms of complexity and maintain project plans, status, and metrics reporting.
• Lead quality assurance and data validation.
• Create detailed schedules, ensuring proper sequencing of activities and resources to meet required deadlines.
• Coordinate assignments/milestones and execute in accordance with approved plans and requirements. Ensure deliverables are on-time, within budget, and meet quality expectations.
• Identify project risks, issues and areas for program improvement.

Relationship Management

• Serve as liaison to cross-departmental representatives (USC, Education Center, JAMA and external agencies) to support the design, development, updates and implementation of GCEP/UCEP solutions.
• Ensure efforts are well integrated and coordinated.
• Manage subscriber issues and ensure inquiries are addressed in a timely manner.
• Provide internal and external stakeholders with status updates to ensure customer satisfaction and retention.

Reporting and Communication

• Ensure that projects track toward goals. Monitor and report progress to all stakeholders, reporting analyses, status and issues with recommendations to support decision-making.
• Develop reports defining project progress, problems and solutions.
• Foster clear and timely communication and decision-making.

May include other responsibilities as assigned

REQUIREMENTS:

• Bachelor’s degree required.
• Minimum of 3+ years’ experience in project or program management required.
• Demonstrated ability to achieve project deliverables with a strong track record of high quality and on time completion, within budget, with minimal post-implementation issues.
• Excellent communication and presentation skills, ability to tailor communication style to different internal and external audiences along with various levels of stakeholders.
• Sound judgment in identifying issues and escalating for management attention.
• Affinity for online education solutions with strong understanding of development processes, cross- functional team roles and responsibilities.
• Experience in using data to inform platform enhancement strategies.
• Ability to multi-task in a fast-paced environment. Self-managed and motivated. Detail oriented.
• Strong analytical and critical thinking skills required.
• Project Management Professional (PMP) certification a plus or knowledge of project plan development, managing dependencies, baseline and updates.

The salary range for this position is $67,320-$89,760. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee’s pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in a bonus plan. To learn more about the American Medical Association’s benefits offerings, please click here.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION